Privacy policy

PRIVACY POLICY

Effective as of 1/1/2024

We at The Boutique, LLC d/b/a The Boutique ("The Boutique," "we," "us," or "our") created this privacy policy ("Privacy Policy") because we know how your personal information that you provide with us is a concern on how it is used and shared. This Privacy Policy relates to the information collection and use practices of The Boutique in connection with our online and in-store services (the "Services"), which are made available to you through our website via https://www.theboutiquegirls.com/ (the "Site") or (the "Store" or "In-store") located at 166 W Main St. Ste. 103 Mesa, AZ 85201.

By visiting our Site and/or using our Services, or by permitting your child to use our Services, you are agreeing to the terms of this Privacy Policy and our Website Terms and Conditions/Website Terms of Use. We may from time to time change this Privacy Policy, so please check back periodically.

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INFORMATION WE COLLECT

SECTION 1 - PERSONAL INFORMATION

If, upon visiting our Site or Store, you are subject to browsing our Site, we will not collect any personal information from you unless you voluntarily provide us with it. However, we may request personal information from you ("User") during any-time (hereinafter referred to as "Personal Information") For example, and not limited to:

• Enrollment in any and all accounts throughout the Site or Store, we may ask you to provide us your personal information (such as first name, last name, suffix, phone number, e-mail, social media accounts/tags, credit card number, expiration date, mailing address, billing address, and telephone number.
• If you decide to make a purchase with us, regardless of product(s) or service(s) we provide on the site or in-store, we will collect personal information about you. Your credit card information provided to us will be used for processing through our merchant services, via Shopify (please see below for more information).
• If you post (comment, tag, share, etc.) to our discussion forums via the Site, our Social Media accounts (@theboutiqueaz on Facebook, Instagram, Tik Tok, Pinterest, and YouTube), we will ask for you to provide us with your first name, last name, e-mail address, and password.
• If you wish to enter any sweepstakes, contests, or promotions sponsored by us or by our business partners, we will require you to provide all required information (your name, e-mail address, phone number, and other information as may be required per the sweepstake(s)/contest(s)/promotion(s) terms.
• If you choose to participate in a survey hosted by us or by one of our business partner(s), we may ask that you provide us with your name, e-mail address and other information as may be required per survey terms.
• If you report a problem or submit a customer review via our Site, by phone or email, we may ask that you provide us with your first name, last name, e-mail address, or the best way to reach back out to you. Should you contact us for any other reason than to report a problem or customer review, we have the right keep a record and/or copy of your correspondence with us.

If at any time we learn that Personal Information was collected from a User who results as a minor within your state, or under the age of 13 without parental consent has provided us Personal Information beyond what we request from him or her, we will delete that information as quickly as possible. If you believe that a User under the age of 13 may have provided us Personal Information in violation of this Privacy Policy, please contact us at info@theboutiquegirls.com 

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 2 - WHAT DO WE DO WITH YOUR INFORMATION?

When you make a purchase something from our Site or Store, as part of the buying and selling process, we collect your Personal Information you hav provided to us such as your name, physical address, email address and phone number. Like most websites, our service provider (Shopify) uses an automatic data collection technology when visiting our Site to record information that identifies your computer habits. This can include collecting basic information about you, your operating system, your internet protocol (IP address), browser type and language(s), the referring site, exit pages, URLs, keywords you search, date and time, amount of time spent on a particular page(s), what sections of a website you visit, products you are interested in, and similar information concerning you use of our Site and the Services we provide.

SECTION 3 - CONSENT

HOW DO YOU GET MY CONSENT?
When you provide us with Personal Information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your Personal Information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

HOW DO I WITHDRAW MY CONSENT?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@theboutiquegirls.com or by mail:

THE BOUTIQUE

166 W MAIN ST. STE. 103 MESA, AZ 85201

SECTION 4 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service or this Privacy Policy.

SECTION 5 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. If you wish to make a purchase, If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight:

SHOPIFY
Privacy Policy	https://www.shopify.com/legal/privacy
Terms of Service	https://www.shopify.com/legal/terms

SECTION 6 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics:
Our store uses Google Analytics to help us learn about store visits and the pages being viewed.

SECTION 7 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 8 - COOKIES

When you visit our Site or Store, we may collect personal data from you automatically by using cookies or similar technologies. A "cookie" is a small file that be placed on your device or browser that allows us to recognize and remember you.

We use Cookies or similar technology to track the trending activity on our Site and store certain information. Tracking technologies use our beacons, tags, and scripts to collect and track information and to help us improve and analyze our Site. The technologies we use may include:

• Cookies or Browser Cookies. You instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Site. Unless you have adjusted your browser settings to not allow Cookies, our Site may use Cookies.
• _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc). 
  
• _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits 
  
• _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. 
  
• cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart. 
  
• _secure_session_id, unique token, sessional 
  
• storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access. 
  
• PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where
  

FUNCTIONAL COOKIES, also know as a persistent cookie is used by us and/or third-parties. For their purpose, these cookies enable the website to provide enhanced functionality and personalization. They may be set by us and/or by third party providers whose services we use on our Site/pages. If you do not allow these cookies, then some or all of these services may not function properly.

TARGETING COOKIES, also known as a persistent cookie is used by us and/or third-parties. For their purpose, these cookies may be set throughout our Site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites whom use these third parties. They do not store direct Personal Information, but are strictly based on uniquely identifying your browers and internet device. If you do not allow cookies, you will experience less targeting advertising.

We do not collect your personal information this way. If you have provided us with Personal Information direct with us via our Site or Store, we may associate that information that is collected automatically. Automatic data collection may be performed on our behalf by our service providers.

The below companies may collect personal information when you interact with our digital property, including your IP addresses, digital identifiers, information about your web browsing and app usage, and how you interact with our properties and ads for a variety of purposes, such as personalization or offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes. For more information about the collection, use and sale of your personal data and your rights, please use the below links:

COMPANY NAME	PRIVACY POLICY	PRIVACY RIGHTS REQUEST/OPT OUT
Klaviyo	https://www.klaviyo.com/privacy
Shopify	https://www.shopify.com/legal/privacy

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 10 - HOW WE USE YOUR INFORMATION

We may use your Personal Information in a manner that is consistent with the Privacy Policy and the context of our relationship with you. We will use your Personal Information collected throughout the Site for the follow purposes, and are not limited to:

• To identify you, being "WHO" you are to sign into your account - created by you;
• To respond to your requests and to provide you with our Service(s) - WHAT;
• To respond to your inquiries and contact you about "WHAT" is requested of you, changes to the Site and/or Service(s);
• To notify you regarding products, service(s), and/or transaction you have made and are receiving, and our billing and collection purposes;
• To send you information you may find informative, and have an interest (like products/services we provide);
• To enhance our Site or the Services we provide, such as through customized features and content;
• To analyze the Site to provide its best content;
• To investigate, prevent, or take legal action regarding illegal activities such as: suspected fraud, situations involving a potential threat to our Site, situations involving a potential threats to the physical safety to any person, 
• For any other reason(s) stated at the time of the information is collected, or to which you consent;
• As otherwise stated and/or described in this Privacy Policy.
  

By providing us your phone number, you are consenting to us, our affiliates, or our business partner(s) contacting you via autodialed or prerecorded calls/messages and/or text messages (such as SMS marketing including offers and promotions). We may contact you at the phone number(s) that you have provided to us, which you consented. This includes phone numbers you have publicly made available through your account, for the following purposes:

• Notifications: Account, Order Information, Shipping Information, Troubleshooting;
• Dispute resolution and debt collection; or
• When necessary to service your account or enforce our Terms and Conditions and policies, applicable by law, or any other agreement we Amy have with you.
  

We may contact you via autodialed or prerecorded calls/messages and/or text messages for marketing purposes. This would included offers and promotions, if you consent to such communications. This would include if your number is on any national or state Do Not Call registry; as always, you consent is not a requirement of purchase. If other phone numbers are provided to us by you, we may place manual, non-marketing calls to any of the number(s) provided, and autodialed non-marketing calls to any landline. Promotional text messages and calls frequency varies. Standard telephone minute and text charges may apply and may include overage fees if you have exceeded your plan limit(s). Carriers are not liable for delayed or undelivered messages. Please contact us if you wish to discontinue communications, contact us at info@theboutiquegirls.com or contact information listed below.

In no event will your personal information collected by our +1 (888) number be shared to any third-party.

SECTION 11 - HOW YOUR INFORMATION IS SHARED

We have the right to share personal information in the following circumstances, or as otherwise described in this policy:

• Vendors, service providers, and consultants that need access to personal information in order to perform services for us. This includes companies that help us operate out Site including web hosting, shipping and delivery, payment processing, fraud prevention, insurance, customer service, and marketing and advertising.
• Product reviews and store reviews received by you or posted content in another public area of our Services, we share this information publicly on our Site and Services.
  
• We may disclose personal information if we believe that such disclosure is an accordance with, or required by any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
  
• Personal information may be shared if we believe your actions inconsistent with our Terms of Conditions or in other user agreements or policies by us or our affiliated business partners.If we believe you have violated the law, and/or we believe it is necessary to pursue protecting the rights, property, and safety of The Boutique, our users, the public, or others.
  
• To our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
  
• In connection with, or during negotiations concerning, and merger, sale of company assets, financing, or acquisition of all or a portion of our company by another company.
  
• We share personal information with your consent or at your direction.

SECTION 12 - HOW IS YOUR INFORMATION PROTECTED

It is important to know that any information that you voluntarily or in-voluntarily provide online, can be collected and used by others. If you transmit or post personal information online that accessible to orders, you will be unable to control how your personal information is shared and/or used by others. When we receive any personal information, we take reasonable steps to protect this shared information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Unfortunately, it is not possible to guarantee the security and integrity of data transmitted over the internet. We cannot guarantee and do not warrant the security of our databases. We do guarantee that the information that you supply will be intercepted while being transmitted to and from us over the internet. Additionally, e-mails sent to and from us may not be secure, and you should therefore take special care in deciding what information is provided to us via e-mail. All such information is transmitted at your own risk.

 

WHO WE DISCLOSE YOUR PERSONAL INFORMATION TO

We do not disclose your Personal Information to third parties for their direct marketing purposes.

We, like many businesses, sometimes hire other companies to perform certain business-related functions. Examples include mailing information, maintaining databases, hosting services, and processing payments. When we employ another company to perform a function of this nature, we provide them with the information that they need to perform their specific function, which may include Personal Information. 

Third parties that have links on our Site may collect personally identifiable information about you. We are not responsible for the privacy policies or practices of such sites and the practices of these sites are not governed by this Privacy Policy. If you have questions about the privacy policies or practices of a third party site, you should contact the site administrator or web-master of the specific site. We may from time to time partner with other companies to offer co-branded services as well as sweepstakes, contests and promotions. Any information that you provide in connection with the co-branded services or any jointly sponsored sweepstakes, contests or promotions will become the joint property of Company and its business partners. We will maintain your information in accordance with the terms of this Privacy Policy. However, this Privacy Policy does not govern the privacy policies and practices of our business partners. If you have questions about the privacy policies or practices of our business partners, you should contact them directly. 

If we or all or substantially all of our assets are acquired, we expect that the information that we have collected, including Personal Information, would be transferred along with our other business assets. 

We may disclose your Personal Information and Usage Information to government authorities and to other third parties when compelled to do so by government authorities, at our discretion, or otherwise as required by law, including but not limited to in response to court orders and subpoenas. We may also disclose your Personal Information and Usage Information when we have reason to believe that someone is or may be causing injury to or interference with our rights or property, other users of this Site, or anyone else that could be harmed by such activities. 

Within the last twelve (12) months, we have shared each of the categories of personal information collected in connection with this website with affiliates and service providers. 

 

DO WE SELL OR RENT YOUR PERSONALLY IDENTIFIABLE INFORMATION?

No, as a general rule, we do not sell or rent your personally identifiable information to any one. If and whenever we intend to share your personally identifiable information with a third party (other than to a business partner as provided herein), you will be notified at the time of data collection or transfer, and you will have the option of not permitting the transfer. However, we may from time to time rent or sell demographic information in the aggregate that does not contain your personally identifiable information. 

HOW YOU CAN UPDATE, CORRECT, OR DELETE YOUR PERSONALLY IDENTIFIABLE INFORMATION

You may edit your personally identifiable information and your password at any time by sending an e-mail request to  info@theboutiquegirls.com

 

ARE CHILDREN ALLOWED TO USE THE SITE?

Our Services are not designed for persons under the age of 18. If you have reason to believe that a child under the age of 13 has provided personal data to us, please contact us. 

 

HOW TO OPT-OUT OF PROMOTIONAL EMAILS

If at any time, you no longer want to receive promotional e-mails and/or direct mailings, you may opt-out at any time by simply sending an e-mail request to info@theboutiquegirls.com. You may also choose to unsubscribe from our emails by following the instructions in the bottom of the email. 

 

COMPLIANCE WITH THE CCPA

The California Consumer Privacy Act of 2018 (CCPA) gives consumers more control over the personal information that businesses collect about them.

 

Disclosure and Access Rights

• the categories of personal information we collected about you;
• the categories of sources from which the personal information is collected;
• our business or commercial purpose for collecting such personal information;
• the categories of third parties with whom we share the personal information;
• the specific pieces of personal information we have collected about you; and
• whether we disclosed your personal information to a third party, and, if yes, the categories of personal information that each recipient obtained.

 

Deletion Rights

You have the right to request that we delete any of your personal information that we retain, subject to certain statutory exceptions, including, but not limited to, our compliance with U.S., state, local and non-U.S. laws, rules and regulations. We will notify you in writing if we cannot comply with a specific request and provide an explanation of the reasons. 

No Discrimination

We will not discriminate against you for exercising your rights under the CCPA, including by denying service, suggesting that you will receive, or charging, different rates for services or suggesting that you will receive, or providing, a different level or quality of service to you. 

 

Opt-Out Rights

You may request that businesses stop selling your personal information (“opt-out”). With some exceptions, businesses cannot sell your personal information after they receive your opt-out request unless you later provide authorization allowing them to do so again. Businesses must wait at least 12 months before asking you to opt back in to the sale of your personal information. 

How to Exercise Your Rights

To exercise any of your rights under the CCPA, or to access this notice in an alternative format, please submit a request on your behalf using info@theboutiquegirls.com

 

COMPLIANCE WITH THE GDPR

Consent and right to withdraw consent

By clicking accept to this Privacy Policy or otherwise notifying us of your acceptance of this Privacy Policy, you agree that you are providing express, freely given consent to us processing your Personal Information for the purposes outlined above and that we may lawfully process your Personal Information on the basis of this consent. To the extent that our legal basis for processing your Personal Information is consent, you have a right to withdraw consent to the collection of your Personal Information at any time by sending us a written request to do so via the contact details above. 

Legal Basis

Our legal bases for collecting and processing your Personal Information for the purposes listed above may be: 

1. your express consent;
2. for our legitimate interests in providing information about the Services to you or providing the Services to you and improving and developing the Services; and/or
3. in order to perform a contract (whether verbal or written) for you in order to provide paid Services to you.

Your rights

We have summarized your rights under the GDPR, but please note that not all of the details of your rights have been included in these summaries. Please ensure to read the relevant laws and guidelines for a full explanation of these rights. You may exercise these rights by contacting us to notify us of the rectification or provide information to complete your Personal Information. 

(a) Right of access

You have a right to obtain confirmation as to whether or not your Personal Information is being processed and, if so, you may request access to that Personal Information and further information including the purposes of the processing, the categories of Personal Information concerned and the recipients of the Personal Information. The first copy of such information will be provided free of charge, but additional copies may be subject to a reasonable fee. 

(b) Right of rectification

You have the right to obtain the rectification of inaccurate Personal Information concerning you and you have the right to have incomplete Personal Information completed. 

(c) Right to erasure

You have the right to obtain the erasure of your Personal Information without undue delay if: 

1. the Personal Information is no longer necessary in relation to the purposes for which they were collected or otherwise processed;
2. you withdraw consent to consent-based processing;
3. you object to the processing under certain rules of the GDPR; or
4. the Personal Information has been unlawfully processed.

However, there are exclusions of the right to erasure such as where processing is necessary to exercise the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise or defense of legal claims. 

(d) Right to restriction of processing

You have the right to restrict the processing of your Personal Information if:

1. you contest the accuracy of the Personal Information;
2. processing is unlawful but you oppose erasure;
3. we no longer need the Personal Information for the purposes of our processing, but you require Personal Information for the establishment, exercise or defense of legal claims; or
4. you have objected to processing, pending the verification of that objection.

Where processing has been restricted on this basis, we may continue to store your Personal Information, however we will only process it with your consent, for the establishment, exercise or defence of legal claims, for the protection of the rights of another natural or legal person, or for reasons of important public interest. 

(e) Right to data portability

To the extent where your Personal Information has been provided based on consent, under a contract, or where processing is carried out by automated means, you have a right to receive Personal Information concerning you in a structured, commonly used and machine-readable format and you have a right to transmit that data to a Data Controller, except where this would adversely affect the rights and freedoms of others. 

(f) Right to object

You have the right to object to our processing of your Personal Information for direct marketing purposes. If you make such an objection, we will cease to process your Personal Information for this purpose.  

 

WHERE IS THE SITE OPERATED AND WHERE IS MY INFORMATION STORED?

The Site and the Services are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred to the United States. By providing us with any information through the Site or the Services, you consent to this transfer. 

 

WHEN IS THIS PRIVACY POLICY EFFECTIVE AND WHEN CAN IT BE CHANGED?

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time and will post any changes on the Site as soon as they go into effect. By accessing the Site or using the Services after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please refer back to this Privacy Policy on a regular basis. 

 

HOW TO CONTACT US?

If you have questions about this Privacy Policy, please e-mail us at info@theboutiquegirls.com, “PRIVACY POLICY” in the subject line, or visit our Contact Page on the Site.